Investigating - We are currently investigating an issue where the Support Portal, UserVoice, Wolters Kluwer Academy and My Account products are not launching when selected from the dashboard tiles.
Our technical teams are actively investigating the cause.

A temporary workaround is to access the products directly using the following URL's:
Support Portal: https://help.wolterskluwer.co.uk/Customers/s/
UserVoice: https://cchsoftware.uservoice.com/
Wolters Kluwer Academy (My Learning Portal): https://academy.wolterskluwer.co.uk/learn
My Account: https://myaccount.es.wolterskluwer.com/myaccount/oauth2/authorization/aaa

We apologise for the inconvenience this may be causing and appreciate your patience while we work to resolve the issue.

Feb 16, 2026 - 15:15 GMT

About This Site

Welcome to the Wolters Kluwer Tax and Accounting UK cloud product and service status page.

This status page provides information about any current and historical incidents. Click on the subscribe button above to be notified in the event of any incidents. When you subscribe you can select the relevant products and components that you wish to receive notifications for.

Other Wolters Kluwer application's Service Status pages:
- Twinfield
- Basecone
- Finsit (standalone). For finsit within CCH OneClick, please see below.

Wolters Kluwer Account (login functionality) Operational
90 days ago
99.62 % uptime
Today
CCH OneClick Operational
90 days ago
99.97 % uptime
Today
Messages & Documents Operational
90 days ago
100.0 % uptime
Today
MTDfV (Making Tax Digital for VAT) Operational
90 days ago
99.98 % uptime
Today
Open Integration Operational
90 days ago
100.0 % uptime
Today
finsit Operational
90 days ago
100.0 % uptime
Today
Digital Data Request Operational
90 days ago
100.0 % uptime
Today
Digital Data Review Operational
90 days ago
100.0 % uptime
Today
Digital Tax Account (DTA) Operational
90 days ago
100.0 % uptime
Today
eSign Operational
90 days ago
99.77 % uptime
Today
CCH OneClick Other Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Wolters Kluwer Academy Operational
90 days ago
100.0 % uptime
Today
CCH iFirm Operational
90 days ago
100.0 % uptime
Today
CCH iFirm AML Operational
90 days ago
100.0 % uptime
Today
CCH iFirm Validate Operational
90 days ago
100.0 % uptime
Today
CCH iFirm Accounts Production Operational
90 days ago
100.0 % uptime
Today
CCH iFirm Personal Tax Operational
90 days ago
100.0 % uptime
Today
CCH iFirm MTDfIT (Making Tax Digital for Income Tax) Operational
90 days ago
100.0 % uptime
Today
CCH iFirm Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 21, 2026

No incidents reported today.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

Unresolved incident: Issues launching some products from the CCH iFirm dashboard.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Completed - The scheduled maintenance has been completed.
Feb 10, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 05:00 GMT
Scheduled - On Tuesday morning you will be unable to log in to CCH iFirm between 05:00 until 08:00 while we conduct scheduled maintenance.
Feb 9, 13:10 GMT
Feb 9, 2026
Completed - The scheduled maintenance has been completed.
Feb 9, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 05:00 GMT
Scheduled - On Monday morning you will be unable to log in to CCH OneClick between 05:00 until 08:00 while we conduct scheduled maintenance.
Feb 6, 10:23 GMT
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.