Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 2026 - 12:26 GMT
Update - We are continuing to investigate the issue. A further update will be sent tomorrow morning
Jan 20, 2026 - 15:39 GMT
Update - We are continuing to investigate the issue. A further update will be sent at 16:00
Jan 20, 2026 - 13:44 GMT
Investigating - We have received reports that some users are not receiving MFA codes by email, or not receiving emails relating to the password reset process.

This affects all applications accessed via Wolters Kluwer Account.

If you are not receiving your MFA code via email, please use a recovery code to log in. If you have not saved your recovery codes, please try again later, or request a recovery code via https://help.wolterskluwer.co.uk/

Jan 20, 2026 - 10:28 GMT

About This Site

Welcome to the Wolters Kluwer Tax and Accounting UK cloud product and service status page.

This status page provides information about any current and historical incidents. Click on the subscribe button above to be notified in the event of any incidents. When you subscribe you can select the relevant products and components that you wish to receive notifications for.

Other Wolters Kluwer application's Service Status pages:
- Twinfield
- Basecone
- Finsit (standalone). For finsit within CCH OneClick, please see below.

Wolters Kluwer Account (login functionality) Operational
90 days ago
99.32 % uptime
Today
CCH OneClick Operational
90 days ago
99.78 % uptime
Today
Messages & Documents Operational
90 days ago
99.79 % uptime
Today
MTDfV (Making Tax Digital for VAT) Operational
90 days ago
99.78 % uptime
Today
Open Integration Operational
90 days ago
99.79 % uptime
Today
finsit Operational
90 days ago
99.92 % uptime
Today
Digital Data Request Operational
90 days ago
99.79 % uptime
Today
Digital Data Review Operational
90 days ago
99.79 % uptime
Today
Digital Tax Account (DTA) Operational
90 days ago
99.79 % uptime
Today
eSign Operational
90 days ago
99.56 % uptime
Today
CCH OneClick Other Operational
90 days ago
99.79 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Wolters Kluwer Academy Operational
90 days ago
100.0 % uptime
Today
CCH iFirm Operational
90 days ago
99.79 % uptime
Today
CCH iFirm AML Operational
90 days ago
99.79 % uptime
Today
CCH iFirm Validate Operational
90 days ago
99.79 % uptime
Today
CCH iFirm Accounts Production Operational
90 days ago
99.79 % uptime
Today
CCH iFirm Personal Tax Operational
90 days ago
99.79 % uptime
Today
CCH iFirm MTDfIT (Making Tax Digital for Income Tax) Operational
90 days ago
99.79 % uptime
Today
CCH iFirm Other Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 22, 2026

No incidents reported today.

Jan 21, 2026

Unresolved incident: MFA codes and password reset emails are not being received.

Jan 20, 2026
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.